All individuals with the task of planning and representing their company and products on a stand. The course is aimed at all forms of participation in industry shows/trade fairs etc. with direct customer contact. Typical participants are salespeople, consultants, sales executives, marketing employees and independent business owners.
Yield
As a participant on Trade Exhibition Sales you will get inspiration and tools to work systematically, seriously and in a focussed way for your trade fair participation. You will become able to optimise your trade exhibition results (ROI) by focussing on the objective of the trade exhibition, the customers’ needs and interest, as well as the way you handle the customer directly at - and outside - the stand, including optimal time utilisation per visit at the stand.
Method
The course is divided into lessons with a strong emphasis on the instructor's theoretical presentations spiced up with the instructor's practical experiences. We will review different situations related to planning, completion and follow-up on trade exhibition participation. Through various exercises you will gain insight into a number of tools for you to use directly at the next trade exhibition. Furthermore the instructor will draw upon the team's experiences and diversity to gain a perspective on the acquired theory. You will receive direct feedback, ideas and input for your next trade show participation. Please bring an outline of the stand, customer invitations and (if applicable) brochures and staff planning.
Place and date
Content
Presentation and personal action plan
Participation in trade exhibitions - then what?
Objective and preparation
Get the 'right' customers at the stand
Your trade show style
Contact creation at and outside the stand
Your behaviour from 'hello' to 'goodbye' with the customer
The most important 30 seconds of the customer contact
How to open and end the conversation with the customer
How the customer thinks
Registering visits and trade exhibition statistics
Efficient and focused follow-up after the trade exhibition
The 4 trade exhibition commands
Human relationships
Form
The course is held as a 1 day non-residential course. Tuition takes places at the following times: