Successful Appraisals

All executives with direct staff responsibility. Typical participants are business managers, department managers, managers, office managers, works manager and managers of internal departments.

As an executive you will often face multiple types of appraisals, and this course will make you better at completing these. On the course you will learn about which pitfalls and challenges you may face from the first job interview to the resignation conversation. You will also learn more about how to conduct yearly appraisals with both participants being active in the interview. Furthermore you will be trained in conducting the 'difficult appraisal' - often interviews with a more confronting content (typically critique). Through training in concrete interview techniques you will experience better control of the interview and make the employee take greater responsibility and act more independently.

The course will be an interesting mix of discussions, exchange of experiences, instructor presentations, group work and concrete cases. During the course participants will work on their own 'employee situations' and thus find inspiration for new possible solutions. Participants will be asked to devise concrete action plans as a conclusion to the course.

• Different types of appraisals
• Your role in different types of appraisals
• Pitfalls in appraisals
• Preparation and completion
• Efficient questioning technique and active listening technique
• Feedback
• The appraisal from A to Z
• Follow-up and division of responsibilities
• The difficult interview from A to Z
• Conflict management
• Preparation of action plans and goals
• Personal action plan

The course is held as a 2 day non-residential course. Tuition takes places at the following times:

1. Day 1 from 09:00 to 16.30
2. Day 2 from 09:00 to 16.30