As a participant in Retail Sales you will experience how your energy level and motivation increases as your insight into professional retail sales becomes greater, and your overview of own possibilities to improve your performances enhances. Furthermore and concurrently with your improvement of results, you will gain energy to challenge yourself and your colleagues and use your knowledge from the course to complete sales training in the working day, which will make you even better at:

Meeting the customers to achieve the best basis for the sale.
Respectively identifying and developing the customer's needs.
Presenting the customer's options in an enthusiastic and committed manner.
Handling the customer's objections seriously and professionally.

Method

The course is based on active and involving training in the sales and service model used by TACK for sales optimisation in retail. The course is divided into lessons, and each lesson will contain a short theoretical review followed by practical exercises, for example role plays. The trainer corrects until theory has been transformed into renewed behaviour, which then may be transferred to the working day. To gain perspective on the acquired theory the instructor will also draw upon real life examples and the experiences and diversity of the team.